Our Courses
Implementing the ShoreTel IP System
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Format: This five-day instructor-led, highly interactive, hands-on course is for individuals responsible for implementing and supporting the ShoreTel IP phone system -including project management, implementation, and ongoing maintenance and management.
Open to ShoreTel Partners and ShoreTel end-user customers.
Participants in this course will learn to:
- Project manage a ShoreTel system installation.
- Assess a customer's voice requirements and specify the appropriate ShoreTel solution. Audit wide area network and local area network topologies, services and bandwidth.
- Define and provision WAN.
- Determine and address trunking requirements.
- Deploy IP phones.
- Prepare system servers and desktop clients.
- Configure, install and maintain a ShoreTel Communication System.
Participants in this course must demonstrate the following:
- Familiarity with Microsoft Windows 2000/2003 Server.
- Be able to use a Workstation.
- Knowledge of data networking.
- Familiarity with Telco services and cabling standards.
Individuals who complete this class and pass the final exam qualify as Shoretel Certified Installers.
For more information contact Cohort today on +44 (0)845 094 8828 or email shoretel@cohorttechnology.com.
Please Note: All training bookings are carried out subject to the following 
Terms and Conditions.
Vendor Training
from Cohort Technology
Cohort Technology are an accredited training centre (ATC) for PGP, Shoretel, Stonesoft and F-Secure. Our training is carried out by trainers who all have hands-on technical product and support experience. We deliver approved training to full vendor accredited status.
