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PGP Universal Server 3.2 and Desktop 10.2 Administration

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Course Description:

The PGP Universal Server 3.2 and Desktop 10.2 Administration course for PGP Universal Server 3.2 and PGP Desktop 10.2 is designed to provide you with the fundamental knowledge and hands-on lab experience to install, administer, and troubleshoot the PGP Universal Management Server and primary client product. The hands-on labs include exercises for installation and configuration of the PGP Universal Server and PGP Desktop products, including policy-based messaging security, manual and directory-style user and group management, and PGP Desktop policy and usage, including for the PGP Whole Disk Encryption product.

The course also covers troubleshooting of PGP Desktop, including installation and enrollment problems, PGP Whole Disk Encryption, and common files and services that may need to be manipulated or repaired.

Additionally, you are introduced to the following PGP encryption products: Key Management Services, PGP Support Package for BlackBerry, PGP Mobile, PGP iOS Viewer and Endpoint Device Control.

Delivery Method:

Instructor-led

Duration:

Five days

Course Objectives

This course provides instruction on PGP Universal Server 3.2 and PGP Desktop 10.2. At the completion of the course, you will be able to:

• Describe the features, concepts, components, and terminology of both the PGP Universal Server 3.2 and PGP Desktop 10.2 products.
• Install PGP Universal Server 3.2 and complete setup using the most commonly configured options.
• Install a managed and customized PGP Desktop 10.2 client.
• Configure, complete administration tasks for, and use PGP Whole Disk Encryption and other PGP Desktop features.
• Configure policy-based messaging security for internal and external recipients.
• Create and modify users, user policies and groups using either manual or directory integration methods.
• Combine two or more PGP Universal Servers into a cluster.

Who Should Attend

This course is intended for those responsible for the installation, configuration, maintenance, or troubleshooting of PGP Universal Server or PGP Desktop.

Prerequisites

An understanding of information security concepts and terminology will help you succeed in this course. Also, this course requires familiarity with networking and computing concepts. It is recommended that those taking it have at least one year of Information Technology experience.

Hands-On

This course includes practical exercises that enable you to test your new skills and begin to transfer them into your working environment as well as several review exercises to help you remember what you’ve learned.

Course Outline

A summary of the course is listed below, for full details download the Course PDF.

Cryptography Essentials

• Cryptography defined
• Caesar cipher
• Symmetric-Key Cryptography
• Public-Key Cryptography
• PGP Public-Key Cryptography
• Digital Signatures
• Trust Models
• Keys, Key Signatures and Key properties
• Verifying keys with key fingerprints
• Passphrases
• Certificates

PGP Product Information

• PGP Universal Server
• PGP Desktop
• PGP Command Line
• PGP Support Package for BlackBerry
• PGP Mobile
• PGP iOS Viewer

Installing PGP Universal Server

• PGP Universal Server overview
• Installation tasks and options
• Completing the PGP Universal Server Setup Assistant

Administrative Keys

• A review of trust and verification
• The Organization Key
• The Organization Certificate
• Configuration and usage of the Additional Decryption Key
• Other certificates used for trust on PGP Universal Server
• Ignition key types and features

Consumers and Groups

• PGP product user definition
• Consumer groups
• Introduction to consumer policy
• How users, groups, and policy work together

Server Messaging

• Learn Mode
• In-depth look at Mail Proxy configuration
• Description of server mail flow and typical configurations

Monitoring and Reporting

• Server monitoring and logging
• Updates, backups, and restoring

Mail Policy

• Definition of policy chains and rules
• Rule conditions, actions, and key searches
• Default mail flow and message policy
• Adding custom chains to mail flow
• Overview of various types of policy chains
• Demonstration and detailed explanation of adding a rule
• Special messaging actions and dictionaries

Key Not Found

• Problems that require a Key Not Found policy
• Introduction to Key Not Found configuration

Web Messenger

• Definition of Web Messenger
• Description of functionality
• Demonstration of end-user inbox creation
• Inbox and service administration
• Inbox replication and backup
• Customization templates

Web Messenger

• Regular Email option for Web Messenger
• PDF Messenger statement and certified delivery
• How the Out of Mail Stream Consumer Policy option functions
• PGP public key directories
• Smart Trailer invitation option overview
• PGP Desktop / S/MIME option overview
• PGP Universal Satellite overview

Preparing Universal Server for PGP Desktop Clients

• Introduction to directory synchronization
• High-level overview of LDAP
• How the server uses a directory to add and assign users to groups
• Configuring PGP Universal Server Directory
• Synchronization

Keys

• Managed key configuration
• Key modes
• Subkeys
• Key usage flags
• Smart card
• Introduction to key management services

Installing PGP Desktop

• System requirements
• Citrix and TS compatibility
• Downloading a custom PGP Desktop installer
• Modifying installed components

Configuring Client Enrollment

• Definition of enrollment
• Email, LDAP, and Silent enrollment type overview

General PGP Desktop Policy

• Options on the General Card of the PGP Desktop settings of a consumer policy
• Licensing managed PGP Desktop clients
• Updating settings for managed installations

PGP Desktop Messaging

• How PGP Desktop affects messaging infrastructure
• Options on the Messaging Card of the PGP Desktop settings of a consumer policy
• MAPI encrypt and sign buttons and off line mail processing

Configuring PGP Whole Disk Encryption

• What is Whole Disk Encryption
• Configuring WDE
• PGP Whole Disk Encryption for Window s
• PGP Whole Disk Encryption for Mac OS X
• PGP whole Disk Encryption for Linux

PGP Whole Disk Encryption Management and Recovery

• The pgpwde command-line tool
• Logon failure and reporting
• The WDE-ADMIN group for large-scale administration
• PGP Whole Disk Encryption in the PGP Desktop settings of a consumer policy, including authentication methods and user permissions
• Recovery options

PGP NetShare

• Defining PGP NetShare
• Encrypted folder creation
• Configuration of the PGP Universal Server Consumer
• Policy options for NetShare, including automated folder protection and application-based file protection
• Client-side administration features for PGP NetShare
• Miscellaneous compatibility and feature information about PGP NetShare

Please Note: All training bookings are carried out subject to the following Terms and Conditions.

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